NURTURE

Communication Skills

Communication Skills

Personal Communication and Personality Development – Part 1a

Duration: 4 hours

Audience Analysis:

Junior to Middle Level Employees

Overview

Key Deliverables

By the end of this module you will be able to:

Define communication.
Understand the need for communication.
Understand the communication process.
Describe the Shannon-Weaver model of communication.
Identify the various forms of communications.
Understand what is probing
Identify the types of probing and which type to use and when.

Training Programs